Our Commitment to Your Privacy

The British Shoe Company respects your privacy. We are particularly sensitive to privacy issues on the Internet, including our digital applications and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.

The Information We Collect

We do not hold customers credit card information.

In general, you can use the application and browse our website without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our website, to measure the use of our website and to improve the content of our website. In short we use your IP to gather aggregate demographic information. There are a few places where we give you an opportunity to provide us your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our website or with the application, such as ordering a product, entering a contest or sweepstakes, connecting via a social network, creating and maintaining a user account, filling out a survey, sending us feedback, requesting owners and parts manuals or registering your product online, we may ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depend on how you use our website. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including post code), email address, telephone and facsimile numbers, and other personal identifying information. When ordering products on our website, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

The Way We Use Information

We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We may share this information with other business partners to support your customer relationship with the company. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our website; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.

Updating and Correcting Your Personal Information

You may access and correct your personal information by writing us at:

The British Shoe Company

Please include your name, address, and/or email address when you contact us. We encourage you to promptly update your personal information if it changes.

Your Choice on Collection and Use of Your Information

We may, from time to time, send you electronic mailings, text messages, and other direct communications, regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from The British Shoe Company you can send us an e-mail at sales@britishshoecompany.co.uk and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website. In addition, it may be impossible to completely delete your information without some residual information because of backups.

We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. The British Shoe Company website may contain links to other websites. The British Shoe Company is not responsible for the privacy practices or the content of such websites and you should exercise your best judgment when sharing personal information on these websites.

Our Commitment to Security of Your Personal Information

We want you to have continuing trust in The British Shoe Company and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.

In order to most efficiently serve you, credit card transactions and order fulfilment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Children's Privacy Policy

The Children's Online Privacy Protection Act ("COPPA") requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age, and that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of our websites. Activeinstyle does not knowingly collect any information from children under the age of 13.

We may amend our Children's Privacy Policy at any time. We will provide parents notice by email or posting on our website of any material changes in the way we intend to collect, use, and/or share a child's personal information. We will apply material changes in our Children's Privacy Policy only in conformance with applicable law, including any applicable provisions of COPPA that require parental consent.

By using this website you are agreeing to the terms of The British Shoe Company's privacy policy. We reserve the right to modify our privacy policy as business needs require. We will post such changes on our website.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

There is no reason for our website visitors to be concerned about the privacy implications of any of the cookies we use, but we do recognise the importance of making you aware of the existence of cookies which are created or updated on your computer when you visit our website. You may choose to delete these cookies from your computer between visits to our website.

To enable/disable cookies

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome

Google Chrome
  • Click on 'Tools' at the top of your browser window and select 'Options'
  • Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  • Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

Internet Explorer
  • Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  • Settings above Medium will disable cookies

Mozilla Firefox

Mozilla Firefox
  • Click on 'Tools' at the top of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select 'allow sites to set cookies'

Safari

Safari
  • Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  • Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  • Click 'Save'

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

Internet Explorer
  • Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  • Scroll down until you see 'Cookies' under Receiving Files
  • Select the 'Never Ask' option

Safari on OSX

Safari
  • Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  • Click on 'Security' then 'Accept cookies'
  • Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

netscape
  • Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
  • Scroll down until you see cookies under 'Privacy & Security'
  • Select 'Enable cookies for the originating web site only'

Opera

Opera
  • Click on 'Menu' at the top of your browser window and select 'Settings'
  • Then select 'Preferences', select the 'Advanced' tab
  • Then select 'Accept cookies' option